Man Hin Tang Hao accounted wonder if it is

Man Hin Tang Hao accounted wonder if it is "acclimatized" or "Romans", there are users that UPS reputation in China compromised. BEIJING, April 17 reported that Qihoo 360 Chairman Zhou on its Weibo continuous "denounce" UPS (China) courier. At 18:00 on April 10, Zhou fired the first shot in its micro-Bo: "This is UPS (Chinese) people what, I can not help but curse." In the next two days, he addition UPS delivery times expressed dissatisfaction and said "Look at the attitude of UPS China", wanted to develop a new product, "Let aggrieved consumers can vent." UPS accused of ignoring complaints Zhou microblogging rage against their services, "which have UPS (Chinese) people what, I can not help but curse." April 10, Zhou microblogging thus expressing their dissatisfaction with the UPS courier . This micro-Bo came out, immediately attracted postalis onlookers friends, more friends, said: "I have endured postalis multiple UPS courier shame" and "so-called world-class service are the clouds." On the same day, Sina microblogging certified as Qihoo HR's Gulia published microblogging, postalis said she bought a personal home video processor from the United States, the seller of the carriers is UPS. UPS's official website shows, goods were arriving in Beijing on March 19, and begin processing the declaration. UPS side said the declaration requires a week's time, however, 10 April deadline still no relevance feedback. The most outrageous or UPS service attitude: "I contact customer service a dozen times, and each time promised to contact me, however, NEVER (never) to ask the customer service job number, the phone did not ask the complainant, the leadership did not ask! .. phone, no then how do they "promise" that it would contact me, so he entered as an infinite loop, "she questioned:."?.?! was not for me not lost "on the 11th, Zhou microblogging forwarded the above, and Consumers expressed hope that every day is 315, "Look at UPS (China) attitude, think of a new product postalis innovations allow aggrieved consumers can vent." The next day, it continues to publish micro-Bo said: ". UPS (China) without any representation, by returned (at least to wait a month) to retaliation complaints" Gulia also released on the same day, said the recent progress, UPS (China) has asked its Reply to a single number through private letters and telephone, is expected to solve the problem originally thought, but then people still did not call back. "Do not want to be distracted for that matter, I have submitted description returned to the UPS, UPS China reflects the professional standards, conduct returned as soon as possible." She said. "Ocean Express" is now native problem "acclimatized" or "Romans"? April 11, China National Radio reported that Mr. Zhao Changchun, the public sent a courier parcels, there are cups, shoes, bags three things. But Jilin full circle back to Tibet, cups and shoes still, the package failed. As for the value of this process in the delivery of mysterious disappearances of 3,000 yuan package, although Mr. Zhao obtained through courier aspects of apology, but still did not get a satisfactory answer. Consumers criticized for domestic courier company described as a long time, the international courier company and how? 12, 2009, Xinhua News Agency reporters 蒋国鹏 in the United States once described the U.S. express industry: "The United States is the world's most developed countries express logistics, courier items lost in the United States, said the case should be rare, and even can be said that the United States is quite rare. The express market is ambitious, but only three major operating companies, namely UPS, FedEx, and USPS, they each have a high brand reputation postalis in the reporter's experience, UPS and FedEx service is very trustworthy. "However, when the" foreign Express "came to China seems to be a bit sour. I do not know because postalis the "acclimatization" or "Romans", there are users that UPS reputation in China compromised. Some consumers blame their poor attitude, commitment postalis to customer service postalis response is like down the drain. In this regard, "Gulia" says: "UPS postalis is also a way to treat customers in the U.S. do?!" Netizens tinky_2011 postalis complained in its micro-Bo poor courier service attitude: "UPS courier service really poor, one to a vicious, no provoke you ah. " And friends, "Hamm head" postalis is also on the micro-Bo said that he has already ordered the goods through customs, UPS aspects on April 12 said it would contact them in at 14:00 on April 13th before, "said customer service is always recorded personnel will contact me, has not heard. " He hoped that the UPS (China) an explanation. UPS responded: microblogging problem is reflected in cases of standardized processes for handling these issues raised by microblogging users, UPS Miss Wu (China) brand Ministry BEIJING financial channel in an interview postalis that the customer service department If you receive customer complaints, there will be a processing flow. "If we see this information from the micro-Bo, and customer service postalis department will immediately communicate with the customer has a solution approach." Ng said, "the postalis message on the microblogging we have noticed, and customer service are departmental communication and coordination, look at this exactly is the problem on which part. "she said, UPS has its own standardization process. postalis "First, the collection of information out, and then the Ministry of Communication and customer service, and give customers an answer postalis as soon as possible, especially courier in this industry, we will use the channel network to give consumers an answer as soon as possible.." More News: [ All of a New York news http://www.aplus100.com/News/New/More] postalis courier industry and for users called "Different countries, different postalis standards" of the question, Miss Wu said: "I firmly believe that we in various countries around the world are based on customer demand for the purpose of service, to provide customers with the best service postalis for the guidance from our perspective, we have a standardized process, strive to give the customer a satisfactory answer, "she stressed:." Microblogging should be seen on individual cases, postalis we are actively communicating internally, for an answer to the customer as soon as possible. "
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