That office is an air-conditioned room of the customs officers. The customs usps priority mail offic

This was the 2nd time I was asked to pick up a package at the post office when I was expecting it to go straight to my house. First was a purchase from Amazon shipped from the U.S. I was asked to go to the QC post office right off EDSA between Timog and Quezon usps priority mail Avenue.
So when I got this claim card again, I thought usps priority mail it would be the same process but this time, it’s just at the Pasay branch. So I had the driver usps priority mail go there in the morning to pick it up for me. He lined up, gave docs, and was told he will be called when the package is ready for opening by the customs officer. He waited for an hour but still wasn’t called. This was at 11am. I had him go home and I went there myself at 3pm, and still, my package was not yet there!
This is the table where they open up the packages. This shot was taken at 3pm, opening of packages are not continuous. As you can see, customs officer isn’t around. Packages are already lined up waiting to be opened. Why??? Coz of the crappy process they have!!!
First step: Line up to give the claim card you got in the mail, then they’ll make you fill out some forms. They’ll also let you photocopy the claim card for them to keep. Then they’ll tell you to wait for your name to be called. But then double check first if you have to go to the office at the other building to inform them to bring down your package (to take it to this place for inspection). Or else, you’ll be waiting for nothing.
That office is an air-conditioned room of the customs officers. The customs usps priority mail officer comes out and checks a package or two, notes details of the package, then goes back into that room. Then you WAIT AGAIN! A note will be given to you stating how much you’ll need to pay. If you’re ready to pay, then you go inside the room and pay for it. When I got the amount, I almost fell off my seat!
The usps priority mail tax they were making me pay was so ridiculously high! It was even more expensive than my package! So I went inside the room and talked to the officer usps priority mail to make it lower. usps priority mail From 1,900++ she lowered it to 1,500++….then I still say it’s too much and begged her to at least make it 1,000Php. Then this specific officer tells me (while she was computing usps priority mail trying to make it 1k) that every time we have a package sent, we automatically need to pay P500+ for documentation no matter what your package is. Then she rants on how she doesn’t understand people who love buying imported stuff, makes it more expensive, and makes their jobs more difficult!
My best friend for 2.5hours. This huge old scary looking electric fan. It was so hot especially if you’re waiting usps priority mail long! Pregnant people get some kind of special treatment. We get to sit in here and not outside the building. And when they saw I was pregnant, they put a “priority” on my package but that still took an hour for my package to be on the table for inspection!
The problem? Only one officer checks the packages, and it takes her forever to compute and come back out then check 2 packages again, then goes back into the office and computes, then talks to the owner, then repeats that process. It wouldn’t matter usps priority mail if there were only 10 people waiting, but we’re talking about 50-100 people!!!
By 4pm, people were getting anxious. And some of the people outside usps priority mail went in looking for their package. No line, no nothing, just hovering over the packages visible. They were then eventually asked to go out and wait for their name to be called.
This usps priority mail entry was posted on Sunday, July 22nd, 2012 at 12:57 am and tagged with claim your EMS package , claiming your package at Pasay Post Office , EMS package sent to philippines , pasay post office and posted in Little Discoveries . You can follow any responses to this entry through the RSS 2.0 feed.
oh my! now i am starting usps priority mail to get worried… Mam ask ko lang po mga ilang days or gaano katagal nyo bago nareceive yung claim card after nyo mareceive ang status ng package nyo sa tracklist na nasa philippines na?
Ibig po pala sabihin either mapunta yung item ko sa ibang postal usps priority mail office or sa ems pasay depende na lang sa tadhana? Pede ko po bang malaman how big is your first and second item para mei idea po ako….
Hi Ben! I received the claim card in the mail around 3 days after nakita ko sa tracking na “for customs review”. First item was a shoe box. Second item plastic siya na nakabalot ng tape na as big as 2 queen sized pillows na pinagdikit. I hope I was able to give you a better idea. In any case, just try to haggle to lower the tax. Good Luck :-)
Just usps priority mail an update: I call EMS today and they said my package is on delivery and luckily i got it today… It was deliver to my home directly all I did was paid the 40php to the delivery guy. My seller usps priority mail from Korea marked my package as a gift maybe that is why i didn’t go to the ems custom. Whew.. got lucky this time…
hell