One read Tian elusive

One read Tian elusive
Recently, we walked a unit of account manager, coincidentally, is the name of the client managers us post office locations also just come, customers are responsible for their other colleagues from the hands of just took over. Gone, customer service can not be broken, so the leadership stroke of a pen, the customer us post office locations went back to the original name of the customer service manager, just post offices have also been mobilized former account manager, put the post office over to me to serve. Su Wen Post things very complicated and hard to get along, led to this decision makes me very embarrassed, because I had a lot of things us post office locations themselves, with the postal service being called worse. No way, no answer, things still have to do, young thing, so bite the bullet to pick up this live, it can be considered exercise can be considered as the leading share care of it, until I do not usually thin, it should return. After the June 13 afternoon received a notice that ups to upgrade, you need to be with my office to see the recording system, that is located in Merlin 11185 Telephone call centers us post office locations to be upgraded ups, the matter would have been deployed , we launched an emergency plan, but because the Post Office policy reasons, the matter repeatedly postponed. Know this is very important after contact with customers to discuss customer engineer home that night cutover issues, the process is very pleasant conversation. Both sides clearly related matters, cheerful back to the unit. I thought, this is the band's first single events postal processing it. Persevering sometime. After going back customers after receiving a phone Chen Gong, said give me a recording, call forwarding, as the evening's tone, I was not very clear approach this ring tones, indicating ask about, us post office locations communicate with customer engineers to understand the ring tones should be added, the system prompts the user to upgrade, we can not provide services. So he promised to help customers deal with, the idea of things from here on out. . . . The next day, arrange work, work very conscientious engineer beams, old traveler a deal too good to call the relevant personnel to confirm communicate with me, I thought everything us post office locations goes well, if you well, is sunny, ( In fact, the day of rain, almost Ann bad). Never dealt with RBT business, but fortunately a few old colleagues help, tell me how to operate, the loading process very well, my human child more anxious, especially not see the slow response of electronic devices, such as mobile phones, computers, speed, etc. , a compressed file only after extracting the rar 1.4m transfer aboard the platform, upload times are gone successfully, gas smashed my computer want, and later discovered us post office locations there was more than 50 m after this rar decompression can upload up strange, us post office locations Open heard about 5 minutes of recording, is to speak before the 20s, followed by a busy tone, and quickly find customers cut, while contact RBT platform, send the recording via e-mail as an attachment. Finally get to inform customers, all dealt with properly, the results were told, not the numbers, but also send mail to me the other four numbers, required to achieve functionality on this number. Thunderstruck ah, quickly contact the relevant department and was told that this super-complicated, and this operation is a waste of manpower, easy to make mistakes and not in line with business standards. One solution is to use the office number and make the opening-election adapter, (because it is the weekend, the Bureau does not use the phone, and the operation is quite simple). After hearing the good news, sighed with relief, contact RBT platform opened, tested many times, could not have achieved, because of the RBT service scheduling platform has not been opened, need to go to the front desk to the data entry mboss. Quickly find someone to entry, but the phone will not operate within the Council, need someone to operate, then work can not be processed. On the one hand to advise customers temporarily unable to achieve, on the one hand yxq manager request the relevant departments to help, let me recommend the next day dispatch center operations. Related work has been completed to confirm once again ready after 7:30 commuting, 21:00 receive us post office locations customer messages, get it working to find our Secretary us post office locations theory, suddenly feeling very depressed, this is what thing. Simply issued the complaint will be forwarded to our leadership message, two leaders gave me support us post office locations a move, said overnight mail communication service specification is subject to our difficulties, so urgent request can not be processed, please reply is in accordance with the official the original implementation of the program, if not, will not run, needs to be extended. After engaging in these already 13:30. While I believe that doing so have difficulty with, but the effect us post office locations is immediate. The next morning, asking how to, show that our difficulties, does not operate in such a short period of time, in case something goes wrong, it will be difficult to see. But as one customer said, regarding the upgrade has been postponed several times, can no longer delay, us post office locations otherwise the responsible person can not cross to the leadership, (this charge in addition to warning me to find my leadership clash outside again without any constructive comments). For clients in a responsible manner, and to be better able to conduct future work, I proposed three solutions to customers: first, according to the original plan, the most convenient. Second, with the numbers they provide to operate, but is not guaranteed accurate time, that will be opened in advance and can not be restored immediately after the end. Third, consider the task at maximum efficiency, the use of the number for forwarding my office. But does not guarantee two and three to complete, require confirmation. Customers Chen Gong said: No first and second three can be. So I decided to contact us post office locations yxq manager, consulting feasibility and was told the second us post office locations is not feasible (I think we should be able to, but not a lot to say), only the third to do, you need to contact me deal with administrative support center, cheek, I called the phone Li, Li was very good, promised to help me to coordinate, then compiled a text message to him, made it clear that things (this is very important, something words can be combined with an oral confirmation to ensure accurate sex), everything is in order, us post office locations was told the bureau number, inconvenient as this, I need to call the center deputy general manager of the center explained the matter. Here pause, I think, there is no need so big a whole movement, and cutover us post office locations thing tonight is to be done, but the numbers may not a good use of Bureau leaders may not agree, may be self-defeating. Inform the customer after consideration, II and III programs are not possible, or use a program, or give up the upgrade, and chose underway. This is very terrible, almost no choice, in fact, I have to guess that they would choose a program, after all, such a big thing, than child's play, and telephone number changes is trivial. Sure, e-mail confirmation, choose a plan, but we blame the adverse things, I am one response, a clear conscience us post office locations in the mail. Here on the left ring tones, and in the afternoon has been configured, but dial test here many times with the platform to confirm the time, were told everything ok. The safe side, I'll us post office locations ring tones an hour ahead of time, in case of emergency, us post office locations it turns out, this is very critical, 21:00, dial, ring tones are not effective, the emergency call center ring tones begin to troubleshoot the problem, the problem may be a small switch , then quickly call customer Chen Gong, let them arrange to replace the small switch ring tones. Here fiddle, denial, and suddenly, certainly, and finally customer Kong workers understand how to replace us post office locations the ring tones, the safe side, I arranged an emergency CRBT center opened another number of ring tones, and request ywq manager hotline calls to this number, after all, all the way Through better than nothing. Customers ring tones for measurement, our data is transferred back, all suffering, all call the hotline, after several tests, and finally in 10:40 minutes to get all of the start time from 40 minutes have passed upgrades. Thank God, finally get. Thank you Sister leadership y, g sister, ywq manager, lcr manager, lhj Engineer (really all the leaders to deal with the whole problem today is the leader), for helping me, thanks for the help CRBT center us post office locations Kobayashi. You can in the spirit of selfless work of non-working day, so I was very touched. Thank yun sister, talked a lot, but also to guide me a lot, always have tricks reasonably refuse public official can do. Thank gao sister, understanding of my work, so I have no worries. us post office locations Grateful for his sister, to support my work, very sensible. I think probably it would be to hone it. . .
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